Terms & Conditions

1. Introduction

Welcome to Limostarkw. By using our website and booking any of our services, you agree to comply with these Terms & Conditions. Please read them carefully before making any bookings.

2. Rental Eligibility

To rent a vehicle and use our services, you must:

• Be at least 21 years of age.
• Hold a valid driver’s license for a minimum of one year.
• Provide valid identification (passport or civil ID) and a credit card for security deposit purposes.

3. Booking and Payment

• All bookings are subject to availability and confirmation from Limostarkw.
• A deposit or full payment is required to secure your booking.
• The total cost of services includes fuel, driver fees (if applicable), and any additional requests made during booking.
• Any extra charges, including tolls, parking fees, additional mileage, or damages, will be settled upon return of the vehicle or service completion.

4. Cancellations and Changes

• Cancellations must be made at least 48 hours prior to the scheduled start of service.
• Amendments to bookings can be made based on availability. Fees may apply for last-minute changes.
• Failure to cancel within the required time may result in a cancellation fee, typically up to 50% of the booking total.

5. Vehicle and Service Use

• Vehicles must be used responsibly and in accordance with local traffic regulations.
• The renter or passenger is responsible for any fines, penalties, or damages incurred during the rental or service period.
• Smoking and the consumption of alcohol are strictly prohibited in all Limostarkw vehicles. Violation will result in a cleaning fee.
• For services involving drivers (e.g., Experienced Driver, Whole City Tour, Event Transportation), customers must respect the schedule and guidelines provided by Limostarkw.

6. Insurance and Liability

• Basic insurance covering third-party liability is included with each rental. Additional insurance can be purchased to reduce liability in case of accidents or damage.
• In case of an accident or damage, the renter must immediately report the incident to both local authorities and Limostarkw.
• Limostarkw is not responsible for any loss, theft, or damage to personal belongings during the rental or service period.

7. 24/7 Support

• Limostarkw offers 24/7 Support for all customers, ensuring assistance for any issues related to your rental, vehicle, or chauffeur service.
• In case of vehicle breakdowns or emergencies, contact our support team immediately for assistance.

8. Airport Pick & Drop Service

• Airport transfers must be booked at least 24 hours in advance.
• Customers must provide accurate flight details at the time of booking. Limostarkw is not liable for missed transfers due to incorrect information provided by the customer.
• Delays in pickup due to flight schedule changes must be communicated to our team as soon as possible to reschedule the service.

9. Luxury Transport and Event Services

• Limostarkw offers Luxury Transport and Event Transportation for special occasions, and bookings for these services must be made at least 48 hours in advance.
• For event transportation, any changes in the schedule must be communicated no later than 12 hours before the event.
• A damage deposit may be required for high-value vehicles rented for special events.

10. Governing Law

These Terms & Conditions are governed by the laws of Kuwait. Any disputes arising from these terms or the use of Limostarkw's services will be subject to the jurisdiction of Kuwait's courts.